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Housing Counselor

Position:
Housing Counselor, Entry Level
Department:
Housing Department
Reports To:
Housing Director
FLSA:
Full-time Non-Exempt
Salary Range:
$55,000 to $65,000 plus benefits
Summary of Position:
Under the direct supervision of the Housing Manager, the Housing Counselor is responsible for foreclosure counseling, conducting homebuyer education workshops, and other housing counseling as needed, including administrative responsibilities. This position requires the use of independent judgment and decision-making skills. At times, due to the heavy client workload and the sensitive issues of clients, this position requires excellent time management and stress management skills.
Essential duties and responsibilities:
  • Conduct and coordinate homebuyer and foreclosure education workshops
  • Pre-purchase and foreclosure prevention counseling
  • Communicate with participants, lenders, funders, investors, and others as needed
  • Contribute to grant reporting as needed
  • Meet individually with clients to provide education, guidance, and referrals
  • Maintain the database associated with housing counseling and homebuyer assistance
  • Attend training and classes accordingly
  • Comply with all requirements of grant contracts and agreements
  • Other duties as assigned
Qualification requirements:
  • Must be bilingual in Chinese and English
  • At least two years of experience in housing counseling and/or knowledge of the mortgage sector
  • Ability to coordinate and teach homebuyer, financial, and foreclosure education workshops
  • Excellent case management skills and excellent customer service skills
  • Professional demeanor and networking skills
  • Computer skills, including Microsoft Office Word, Excel, PowerPoint, Outlook and internet
  • Ability to manage time effectively, ability to work independently without close supervision
  • Ability to meet aggressive goals for the homebuyer and foreclosure prevention programs
  • Ability to manage a large and diverse pool of clients at different stages of the home buying and foreclosure process
  • Be available to work weekends and evenings as needed

Experience and Skills:

Physical Requirements:

Please email cover letter and resume to hr@asianinc.org

Language:

Education:

Contact Us

Address

1167 Mission Street 4th Floor
San Francisco, CA 94103

Tel

415 928-5910 option 6

Mail

housing.counseling@asianinc.org

Opening Hours

Mon - Fri 9:00 am – 4:30 pm

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ASIAN, Inc. 美亞輔鄰社
1167 Mission Street, 4th Floor
San Francisco, CA 94103

(415) 928-5910
Mon – Fri 9 AM – 5 PM

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